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Today I will share the ONE tool that will change your business FOREVER, if you let it. It was the biggest game changer for me, and something that every professional or business owner shall know about. I have shared it with you before, I consider myself a recovering control-freak. 10 years before, you would catch me dead relinquishing control of ANY tasks to ANYONE! Part of that being because delegation felt DAUNTING…The other part because I just did not know how to get someone else to do things the way I wanted them to be done. But nowadays, I am like a delegating MACHINE... Thanks, motherhood, As you probably know, when you have too much to do, the best ways to reduce your workload and scale up your impact is to learn how to delegate. So today I want to talk about the MOST essential part of the entire outsourcing process… Standard Operating Procedure(SOP).
SOP’s really are magical tool that, if you can master it, will revolutionize the way you do things and massively scale your impact. It’s kind of like the master key of delegation. Whenever our clients implement what we teach them about SOPs, they come back a few months later and tell us that SOPs are absolutely and unequivocally have changed their life, changed their business and made new things possible that they have NEVER imagined. Lets get into it What is the secret to good SOP’s?
An SOP is a set of instructions to show someone how to do something the right way. And that something could, honestly, be almost anything! A few examples of SOPs that we’ve delegated include… A set of video instructions for our housekeeper How to issue a refund on PayPal? How to create an awesome slide deck for our Lifehack Tribe trainings Creating all calendar invites for upcoming coaching calls, several months in advance How to process our email inboxes And so much more! I did an in-depth chat with Demir, my husband and Lifehack Method cofounder, on Episode 1 of our podcast, Freedom Decoded! If you haven’t checked it out yet, I’ll link it in the description. A lot of people complain that when they delegate something, they aren’t happy with the quality of the work that comes back. There are errors or the task in hand was not understood correctly. Making a good SOP will solve a lot of issues, because it forces you to communicate in a very clear and complete way. A great SOP is either a VIDEO of you doing the task or a WRITTEN document that explains exactly how to do the task — or BOTH. Take note that — it’s a combination of the written and video versions that are key here! This is one of our favorite 1+1=3 hacks. With just the video component, you’ll get about an ~80% efficacy rate meaning the person you’re delegating to will get it right about 80% of the time. With just the written component, maybe 60-70% efficacy. But there’s some magic sprinkled into it when the two are combined - closer to 98% efficacy! With a success rate like that…you’ll find that you have much more success delegating, and be excited to get things off your plate instead of nervous about it! So - what exactly should be included in your SOP? Let’s talk about that now. The WRITTEN aspect should have a few key components. First, it should share the purpose of the assignment. It helps the person completing the task fit it into the bigger picture much quicker. Then, include a time estimate. This helps your VA to fit it into their work schedule at an opportune time for them, before your deadline. Next, list the technologies needed - and MAKE SURE you’ve given them the proper password accesses before assigning this to them. And finally, include a link to the VIDEO component of the SOP. The video component should be a screencast (or recording of your screen with both audio and visual). It should be you going through the task step-by-step, explaining them as you go. The video component is arguably the most important part of the entire SOP. It lets the assignee hear your voice (and maybe even see your face!), and understand your personality and tone a little more. And it’s actually you, DOING the task at hand. Each tiny detail. For a tutorial on how to create the perfect screencast, check out the video linked below called “Screencasting Video Tutorial”. Demir shares all of our juicy secrets for creating an AWESOME video screencast. If you’re totally geeking out right now and want to learn our full system for delegating like a boss, definitely check out the link in the description for my How To Hire Your First VA course. Today’s sponsor is Lifehack Tribe. Lifehack Tribe is a monthly membership program that we created for professionals who want to achieve a better work/life balance. It’s productivity coaching for people looking to live their best life! We support each other to create our highest levels of productivity and accountability - in order to build the kind of life no one else gets to have. Each month in Tribe, I host 4 awesome LIVE calls - in-depth trainings, pre-planning sessions (where we all pre-plan our month together), Ask Me Anything coaching calls, and SO MUCH MORE! I’m offering a pretty sweet deal right now! If you sign up using the link below, you’ll get your first week in Tribe for just $1. So if you’re ready to get more productive, click the link in the description below. And let me know in the comments - have you ever delegated something to someone else? Was it a success or a failure? Let me know! If you are preocuupied with human potential and living your best life (like we are).
Thanks for joining us on the the virtual tour. Hope you enjoyed it and learned a lot. Stay safe and be happy!!!!!.
